Triage the comment queue safely

CommentsIntermediate~10 min

Before you start

A connected site whose bound user holds the moderate comments capability, with the pending-comments read and the moderate-comment write enabled.

A moderation queue that has been ignored for a month is its own kind of dread: a few hundred comments, most of them spam, a handful genuine, and no appetite to click through all of them. This hands the reading and the sorting to the agent and keeps every actual decision with you.

The prompt
Help me work through the comment moderation backlog, and don't action anything
until I say so. First pass, read only: pull the pending queue and hand me back
a table with each comment's author name, a short excerpt, and your read on
whether it's spam, with a one-line reason for each call (link stuffing,
gibberish, off-topic, looks genuine, and so on). Do not approve, mark spam, or
trash anything yet. Once I've looked it over I'll tell you exactly which
comments to act on and how. Then do them a few at a time and give me back a
list of what you did to each one. Everything here is recoverable since trash
isn't a permanent delete, so if I change my mind I can pull a comment back.

Why this is safe to run

The whole first pass is a read, so you see the agent’s spam calls as a table before anything happens to a single comment. Reading the queue and moderating a comment are two different abilities with two different switches, so the “don’t action anything” instruction is backed by the plugin, not just good manners: if you never enabled moderation, the agent could not act even if you asked. Moderation sends a comment to trash rather than deleting it, so a wrong call is something you undo. And comment reads never hand back an email address or an IP, so the table stays privacy safe.

Already connected? Ask your agent for the “triage the comment queue” recipe and it runs the same read-first flow on your own queue.

How it works

  1. Read the pending moderation queue.
  2. Return a table of each comment with a spam or genuine call and a one-line reason.
  3. Wait for you to say which comments to act on and how.
  4. Apply only the approved actions, a few at a time.
  5. Return a list of what it did to each comment.

Questions

Will it approve or delete comments on its own?
No. Reading the queue and moderating a comment are separate abilities. It reads and proposes, and nothing is actioned until you approve it. Moderation goes to trash, which is recoverable.
Does it expose commenters' personal data?
No. Comment reads never return the commenter's email address or IP.